ChiroTouch
The standard in chiropractic EHR & practice management software
What ChiroTouch does
ChiroTouch is a comprehensive Electronic Health Record (EHR) and practice management system built specifically for chiropractors. It manages the entire patient lifecycle from online scheduling and digital intake forms to clinical charting, insurance billing, and payment processing.
Where ChiroTouch falls short
ChiroTouch handles clinical and operational workflows but is not a marketing or website creation tool. Practices needing custom SEO, robust lead generation funnels, or highly branded web design will need a separate CMS to handle the top-of-funnel experience before handing off to ChiroTouch's patient portal.
How we set ChiroTouch up
When a new patient decides to book a chiropractic adjustment via the clinic's custom website, they click a 'Book Now' button that redirects them to the clinic's secure ChiroTouch Online Scheduling portal. The patient selects an available time slot and enters their basic demographic info. Because it uses the native integration, the front-desk team instantly sees the new appointment on the ChiroTouch calendar, and the system automatically sends the patient a link to complete their digital intake forms before they arrive.
Integration method: embed
What ChiroTouch already owns
ChiroTouch is a comprehensive Electronic Health Record (EHR) and practice management system built specifically for chiropractors. It manages the entire patient lifecycle from online scheduling and digital intake forms to clinical charting, insurance billing, and payment processing.
Primary users: Chiropractors, chiropractic assistants (CAs), billers, and front-desk staff
Typical fit: Chiropractic practices ranging from solo practitioners to multi-provider, multi-location clinics
Core functions
- Manage patient scheduling and appointments
- Process specialized chiropractic clinical charting
- Send digital patient intake and consent forms
- Handle insurance claims and clearinghouse billing
- Process patient payments and ledgers
- Automate patient reminders and communications
What still has to happen around ChiroTouch
ChiroTouch handles clinical and operational workflows but is not a marketing or website creation tool. Practices needing custom SEO, robust lead generation funnels, or highly branded web design will need a separate CMS to handle the top-of-funnel experience before handing off to ChiroTouch's patient portal.
Does not provide a built-in website builder or CMS for custom marketing pages.
Native scheduling widgets offer limited design flexibility to perfectly match complex brand guidelines.
Lacks advanced native SEO or marketing attribution tools for top-of-funnel lead tracking.
Complex lead pre-qualification often requires a dedicated CRM or marketing platform before pushing to the EHR.
Public API access for custom web development is highly restricted and typically requires formal partnership.
Website and CRM integration surface
Native website path
ChiroTouch publicly documents online scheduling plus CT InForms digital intake. Practices can place booking links or buttons on their site and send patients into online forms that sync directly into ChiroTouch workflows.
Developer surface
- Public API
- No
- API style
- Not public
- Auth
- Not public
- Webhooks
- No
- Rate limits
- Not public
- Sandbox
- No
Integration patterns that make sense
Native First
FitUse the native Online Scheduling links when the practice wants a reliable, HIPAA-compliant way to capture appointments directly into their EHR without custom coding.
The custom website features prominent 'Book Appointment' buttons that direct users to the ChiroTouch-hosted scheduling environment. Once completed, the appointment and patient details appear instantly in the ChiroTouch schedule.
Api First
LimitedCustom API integration is generally not viable for standard website builds as ChiroTouch does not offer an open public API for custom lead routing.
N/A - relies on native links or approved third-party partner applications.
Hybrid
FitUse a hybrid approach when the practice needs custom lead capture for general inquiries or newsletters, but relies on ChiroTouch for actual clinical booking.
The website uses its own forms to capture basic contact info for marketing CRMs, but clearly directs users to the native ChiroTouch portal for booking medical appointments.
Data objects your stack has to preserve
Create
Patient, Appointment
Read
Patient, Appointment, Schedule
Update
Patient, Appointment
Who usually fits a ChiroTouch-centered website rebuild
Use this section to decide when ChiroTouch's Online Scheduling Link flow is enough and when the website still needs a managed intake layer before the health wellness team takes over.
Best fit
- - Teams already running ChiroTouch as the system of record
- - Operators who need stronger qualification before data reaches ChiroTouch
- - Businesses that need a public site and intake flow shaped around health wellness demand
What operators complain about
- We struggle with getting our website forms to talk directly to ChiroTouch, so our front desk still has to manually enter leads from our 'Contact Us' page.
- My team gets frustrated because patients sometimes get confused when they click 'Book Now' and are taken to a portal that looks slightly different from our main website branding.
- We lose out on advanced marketing attribution because the native scheduling portal doesn't easily track where the website lead originally came from (like Google Ads vs Facebook).
- I wish the online scheduling allowed for more complex, custom logic to pre-qualify patients before letting them put an exam on my calendar.
- Our staff spends too much time dealing with duplicate patient records when someone books online using a different email address than what we have on file.
- We are frustrated that ChiroTouch is stronger in operations than in website conversion.
Technical trust before you connect the stack
Native path
Online Scheduling Link
The website should only promise the ChiroTouch handoff paths that are publicly documented.
Auth model
No public auth flow
If a custom handoff is needed, authorization into ChiroTouch has to stay explicit and documented.
API surface
No public API
ChiroTouch still has to compete with Jane App, Genesis Chiropractic Software, Platinum System while keeping the website handoff cleaner.
Auth: Because ChiroTouch does not offer an open public API for custom website integrations, standard deployments rely on secure, direct links to ChiroTouch-hosted portals rather than API authentication.
Data flow: Data flows securely from the patient's browser directly into the ChiroTouch cloud environment when using native scheduling links. The practice's custom website acts only as the referrer, keeping the site out of the HIPAA compliance scope for clinical data collection.
Security: Practices must ensure they do not accidentally capture Protected Health Information (PHI) on their custom, non-HIPAA marketing site forms. Handoffs for clinical booking or health history should always route to the secure ChiroTouch patient portal.
Also in the evaluation set
If ChiroTouch is on the table, these adjacent systems usually come up too. Use the CRM Scorecard to decide whether you need a horizontal CRM, a vertical operating system, or a cleaner connection between both.
ChiroTouch by industry
How ChiroTouch gets configured for specific operating patterns.
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