Compare Freshsales across 11 key categories to find the best CRM for your business needs.
| Category | Freshsales |
|---|---|
| Overall Score | 8.2 |
Core Features Weight: 15% | 7.8 Solid feature set for SMBs |
Ease of Use & User Experience Weight: 15% | 8.7 Clean, modern interface |
Implementation & Onboarding Weight: 10% | 8.5 Easy setup and onboarding |
AI & Advanced Automation Weight: 10% | 7.2 Freddy AI provides good basics |
Customization & Scalability Weight: 10% | 6.8 Basic customization options |
Integrations & Ecosystem Weight: 10% | 7.0 Growing marketplace |
Vendor Viability & Popularity Weight: 5% | 8.0 Part of growing Freshworks suite |
Pricing & Value Weight: 10% | 8.5 Competitive pricing structure |
Support & Community Weight: 5% | 8.2 Good support experience |
Future-Proof Technology Weight: 10% | 7.5 Regular updates and improvements |
Analytics & Reporting Weight: 5% | 7.0 Adequate reporting for most needs |
Compare the enterprise leader against the inbound marketing specialist
Budget-friendly options with different specialties
Three popular options for growing businesses
Compare the top enterprise CRM solutions
Small business CRM solutions compared
Marketing automation specialist vs CRM pioneer