Compare SugarCRM across 11 key categories to find the best CRM for your business needs.
| Category | SugarCRM |
|---|---|
| Overall Score | 8.1 |
Core Features Weight: 15% | 8.2 Solid core CRM functionality |
Ease of Use & User Experience Weight: 15% | 7.5 Improved UX but still room for enhancement |
Implementation & Onboarding Weight: 10% | 7.2 Moderately complex implementation |
AI & Advanced Automation Weight: 10% | 7.8 Growing AI capabilities |
Customization & Scalability Weight: 10% | 8.6 Highly customizable platform |
Integrations & Ecosystem Weight: 10% | 7.8 Good integration options |
Vendor Viability & Popularity Weight: 5% | 7.5 Established but facing intense competition |
Pricing & Value Weight: 10% | 7.2 Mid-range pricing |
Support & Community Weight: 5% | 7.5 Solid support offerings |
Future-Proof Technology Weight: 10% | 7.2 Continuing to innovate but at slower pace |
Analytics & Reporting Weight: 5% | 7.8 Good reporting functionality |
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